We promise:

To dispense your prescription medicines within 15 minutes of presenting your prescription
To ensure 100% prescription fill
To explain instructions on medication use in language you understand
To anticipate and explain any delays
To treat you with dignity and respect
To accord you privacy during consultation
To handle your information with confidentiality
To provide you with a channel to give feedback about our services.

You will be expected:

To present a valid prescription
To provide full and accurate information
To follow the recommended treatment instructions
To contact your doctor or pharmacist for clarification on treatment
To show respect and consideration for other patients and staff
To settle your financial obligations.